Synology NAS Data Recovery

Synology NAS devices are trusted storage solutions for users ranging from individuals to large enterprises. Given their widespread use, our engineers are trained and certified to recover data from all Synology models, including the latest releases. Regular training ensures we maintain expertise across the full Synology product line.
A standout feature of Synology NAS systems is their support for various robust RAID configurations, such as RAID 0, 1, 5, 6, 10, 50, and RAID Z. We strongly recommend configuring these devices to tolerate at least one drive failure to ensure data resilience.
When a Synology NAS device fails, successful recovery depends on precise diagnostics and proper handling. Every failed recovery attempt increases the risk of permanent data loss. To avoid further damage, it’s crucial to power down the device at the first sign of malfunction and consult a professional recovery team.
Synology NAS devices
DS Series
DS120j
DS220j
DS420j
DS220+
DS420+
DS720+
DS920+
DS1520+
DS1821+
DS1621+
DS1621xs+
DS1621xs
DS1821xs
DS1823xs+
DS2419+
DS3617xs
DS3617xs+
DS3615xs
DS2419+
RS Series
RS820+
RS1221+
RS1221RP+
RS2421+
RS3621xs+
RS3621RPxs
RS4021xs+
RS3621xs
RX Series
RX1217
RX1217RP
RX418
RX418RP
RX2417sas
RX1217sas
RX2417RP
RX2417
RX1217
RX1217RP
RXD Series
RXD1219
RXD1219sas
RXD1219RP
RXD1219sasRP
RXD1219+
Synology NAS Failure Causes
Unfortunately, even with a quality Synology NAS device, these devices are susceptible to various errors, causing catastrophic data loss. The most common issues with Synology NAS devices include failed hard drives, power outages, and firmware corruption.
No matter the reason for your data loss, our team is equipped to recover your data. We have successfully recovered data from thousands of Synology devices across a range of scenarios, including hardware malfunctions, software issues, accidental deletion, and more. Our expertise and state-of-the-art technology ensure the highest probability of Synology NAS data recovery. Whether you are a home user, small business owner, or large enterprise, we understand the importance of your data and will work tirelessly to retrieve it.
Causes of Synology NAS Failures
Infected File System/Malware
Multiple Disks Failure
Improperly Arranged RAID system
Natural Wear-and-Tear
Fire and Smoke Damage
Hardware Controller Failure
Accidental File Deletion
Overwriting
Firmware Issues
Water Damage
Physical Breakage
Power Failure
How We Perform Synology NAS Recovery
If you experience any of the above problems, contact PITS Global Data Recovery Services. Our data technicians have worked in the industry for years. If there is a way to salvage data stored on your device, our specialists will find it for sure.
We use various tools and methods to repair Synology NAS devices, including microscopic soldering techniques, component replacements (e.g., platter heads), and customized data recovery software. All of this is done in to a certified ISO Class 10 cleanroom, to ensure an optimal environment for recovery.
Most data recovery platforms online offer poor-quality software. They ignore the fact that each unsuccessful attempt at data recovery causes damage to the drive. Avoid attempting data recovery until you are secure in the method that you use.
Additionally, our advantage is that we follow the tightest security protocols in place. This way, we ensure your personal data stays encrypted. We also work on a closed, protected storage network and conduct full background checks for all staff.
If you require urgent assistance with data recovery, we offer comprehensive technical assessment and emergency services to meet your needs. We endeavor to keep our customers in the loop throughout their journey toward successful recovery, explaining complex concepts in terms that are easy for everyone to understand.
We aim for each customer to feel like an integral part of the process rather than excluded. Once all is said and done, our skilled experts will provide a thorough backup plan so that severe data loss never has to be feared again! Contact us today to recover your Synology NAS data.