NAS Data Recovery Services

YOUR FILES. BACK.
GUARANTEED.
Our NAS Data Recovery Services restore lost, corrupted, or inaccessible data from network storage. We handle complex RAID setups across NAS brands using advanced tools. Trust our experts for secure, efficient recovery, minimizing downtime and restoring operations.
99% Success Rate
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No Data, No Fee

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NAS Failures and Recovery

There are many NAS data storage brands out there in the market. Manufacturers constantly compete to offer new features and functionalities. Generally, all these devices come with standard network attack storage (NAS) features, including some proprietary storage functionalities. But sometimes, your NAS device fails suddenly, and you don’t have a backup copy of your essential data. In such situations, our engineers work around the clock to quickly recover your data from the failed NAS file server.

NAS Hardware Failure

  • Failed Disk Drives
  • Overheated Cooling System
  • Failed Network Interface
  • Malfunctioning Power Supply

NAS Software Failure

  • Firmware Issues
  • Configuration Errors
  • Operating System Corruption
  • RAID Configuration Errors

User-Related NAS Failures

  • Accidental Deletion
  • Misconfiguration
  • Mishandling
  • Physical Damage

Security & Backup Failures on NAS

  • Ransomware Attacks
  • Unauthorized Access
  • Inadequate Backup
  • Failed Recovery Attempts

Whether dealing with a disk drive failure, NAS operating system corruption, or accidental deletion of crucial files, our team utilizes advanced recovery methods and tools to recover your data from a NAS enclosure. For example, in case of disk drive failures, we use sector-by-sector imaging to recover data from functional parts of the disk. Regarding software-related problems like corrupted RAID configurations, our specialists virtually reconstruct the RAID for data access.

What to Do When NAS Device Fails

Suppose you observe failure symptoms, like missing files or a decrease in copying speed on your NAS device. In that case, it is advisable to investigate the management interface for any failure notifications or errors. Follow proper shutdown procedures for a NAS system upon encountering any warning signs or errors to prevent potential data loss or system issues in the future.

PITS Data Recovery specializes in RAID/NAS device restoration and recovery. Throughout the years, we’ve gained experience and regularly attend training to stay on the forefront of data recovery.

Data recovery software on a computer screen showing NAS storage devices and file recovery options.
Our data recovery experts can work 24/7 to recover your file system and restore your business functionality within the required timeframe. As a result, we have helped all sorts of groups, from small families to huge businesses, recover their essential lost data. With a wide network of facilities throughout the US, we provide secure and efficient NAS data recovery services for businesses and individuals. Contact us at 888.611.0737 to restore your crucial data as quickly as possible.

We Recover Data from All NAS Systems and Brands

Our engineers recover data from all types of NAS devices, from small home units to large business storage arrays. We work with popular systems like Synology, QNAP, Western Digital, Netgear, Asustor, and Buffalo, restoring data safely and efficiently.

We support all RAID levels, hybrid setups, and multi-volume storage environments.

Professional Data Recovery

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From evaluation to recovery, our process is secure, transparent, and built for maximum success.

99% Success Rate

100% Secure Process

24/7 Support

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Our Data Recovery Process

1

Free Consultation

We begin with a free consultation to understand your data loss situation and explain how the recovery process works.
2

Full Diagnostics

Drop off your device locally or ship it using our prepaid, insured label. Our engineers perform a full diagnostic to identify the issue and define the recovery approach.
3

Review & Decide

You receive a fixed-price quote based on recovery complexity and turnaround option. Approve the recovery or have your device returned with no obligation.
4

Secure Delivery

Recovered data is delivered via encrypted media or secure cloud transfer. Upon confirmation of delivery, all recovered data is permanently erased from our systems.

Dedicated Data Recovery Dashboard

Stay informed and in control with real-time updates throughout the entire recovery process.

Case Overview

View all recovery cases and their current status at a glance.

Case Progress Tracking

Follow recovery progress as your case moves through each stage.

Direct Case Communication

Contact your assigned case manager for updates or questions.

Our Blogs

Explore expert insights, guides, and tips on keeping your data safe.

4 min read

LaCie NAS Data Recovery

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6 min read

Critical NAS Drive Failure? Causes, Symptoms & Expert Recovery Steps

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3 min read

Recovering Data from Unrecognized Seagate IronWolf 4TB Drive

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Verify Your Data

Once we have successfully recovered your data, we will arrange a secure remote session for you.

Confirm The Recovery

Review your restored files to ensure completeness.

Convenient Verification

Check your data from the comfort of your own home or office.

Privacy Assured

End-to-end encryption protects your information.

Client Success Stories

100,000+ drives recovered

Customer Reviews

4.9
Based on 6900+ reviews
This service is rated 4.9 based on 89 reviews
Alex S
Google
Brought over my 10 drive NAS raid and got 100% of my data! Great service, would recommend!
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George Fleming
Google
My dad owns a small business and has relied on PITS Global plenty of times. He was the one who suggested that I gave them a call and explain he problem. Basically, I had a NAS device with RAID 1. Even though it was mirrored hard drives, I lost access to the data. After sending it to PITS Global, I realized that both HDDs failed. They were quick to response and explain the details. I was confident that the results of data recovery will be successful and just patiently waited for the verification session. After 5 days, I remotely joined their server and indeed saw everything that I needed to see, it was a 100% recovery. Thank you so much PITS Global for everything that you have done for us. Everything was done exactly as it was expected.
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Mark McCarthy
Google
My team and I have been working on a film production for a year, totaling more than 800 hours of non-stop filming and editing. Unfortunately, we lost everything when our Synology DS920+ (4-Bay NAS with 4x4TB Drives) drives failed. We no longer had access to the data, and all we were left with were some random, unedited clips that were of no use. We didn’t have the budget to refilm everything, so the only way out of this situation was to recover the data and hope it would work out. We were recommended to go with PTS Global based on their reputation, so we decided to trust them. The inspection was done quickly, and they informed us that there were high chances for successful data recovery, so we proceeded with the recovery. We opted for emergency recovery and received the data within 48 hours. They were incredibly operative and did everything possible to get us the data as soon as possible, for which we are truly grateful. Worth every penny!
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Frequently Asked Questions

NAS (Network Attached Storage) devices are often used to store critical business data, providing centralized access for multiple users. If a NAS device fails, the data stored on it can become inaccessible, making professional recovery essential to prevent data loss.
NAS data recovery is typically more complex because NAS devices often use multiple hard drives in a RAID configuration. Recovering data from a NAS requires specialized knowledge of RAID structures and software tools to rebuild the array and retrieve the data accurately.
Immediately stop using the NAS device to avoid data overwriting. Document any symptoms or error messages you encounter, and power off the device. Contact a professional data recovery service as soon as possible for an assessment.
Yes, data recovery from a failed NAS with multiple drive failures is possible. Our experts use advanced techniques, including parity calculations and RAID reconstruction, to retrieve data even from complex failure scenarios.
The recovery timeline depends on the cause of the failure and the complexity of the NAS setup. Simple software issues may be resolved in a few days, while severe hardware failures could take several days or even weeks. We provide an estimated timeframe after the initial evaluation.
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Professional Data Recovery

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Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.

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