Successful IBM Storwize Data Recovery: A Case Study

Zack Ackermann
October 16, 2024
5 min read

In today’s digital era, enterprise data plays a central role in decision-making, operations, and long-term growth. As businesses scale, they rely heavily on advanced data storage systems to manage and secure this critical information. IBM is one of the most trusted names in enterprise storage, offering high-performance systems that provide flexibility, scalability, and reliability.

At PITS Global Data Recovery Services, we frequently assist businesses in navigating complex storage failures, especially involving IBM systems. In this success story, we’ll walk you through a recent case in which our experts were called upon to recover data from IBM Storwize DS3300, a highly valued storage solution with no existing backups.

Understanding IBM Storwize and Its Enterprise Value

IBM Storwize systems, including the DS3300, are purpose-built to deliver high-speed, scalable, and reliable storage performance. These systems are widely used by medium to large enterprises thanks to their robust features, such as:

  • Universal access to shared storage resources
  • Scalable architecture supporting growth
  • High-speed data transfer with minimal latency
  • Centralized resource management
  • Enhanced fault tolerance and information security

One standout model in this family is the IBM System Storage DS3300, a compact yet powerful storage area network (SAN) device that supports up to 12 hard drives and can scale up to 48 drives using expansion modules. It supports both SATA and SAS interfaces, offering flexibility for various enterprise setups.

The Failure: Unexpected IBM Storwize Malfunction

Our client, a mid-sized enterprise, experienced a failure in their IBM DS3300 system, which housed essential business files—photos, videos, and documents—without any recent backup. The client relied on the device’s redundant power supply and fault-tolerant configuration but was caught off-guard when the system failed unexpectedly during routine disk expansion.

This scenario is all too familiar in the world of enterprise IT. Companies grow fast, and storage demands often outpace available infrastructure. In this case, the expansion attempt led to a cascading failure that rendered the entire IBM Storwize array inaccessible.

Recognizing the critical nature of their data, the client turned to PITS Global, a trusted data recovery company known for handling complex enterprise storage recoveries.

IBM Data Recovery Services: Our Tailored Response

With years of experience in IBM data recovery services, our engineers quickly devised a plan specific to the DS3300 system’s architecture. We brought the device to our secure, ISO-certified lab environment to prevent any risk of further damage.

Step 1: Evaluation and Imaging

Each of the connected drives was carefully removed and analyzed using non-invasive, read-only tools. We created sector-by-sector forensic clones to ensure data preservation during the recovery process. This step is critical, especially when working with enterprise-grade systems where data integrity is paramount.

Step 2: RAID Analysis and Reconstruction

The IBM DS3300 system had a custom RAID configuration. Our team reverse-engineered the setup, determining disk order, stripe size, parity rotation, and other vital parameters. This allowed us to virtually reconstruct the array without writing to the original disks.

Step 3: Data Extraction

Once the virtual environment was set up, we accessed the file system. Despite file table corruption and RAID metadata inconsistencies, our engineers successfully extracted the core data sets. The files were verified for integrity using hash checks and then exported to a secure external medium.

DIY-Risks

DIY Recovery

Risks permanent data loss

Let the Specialists Handle It

DIY attempts often result in permanent data loss. Our certified recovery specialists use advanced tools in controlled environments for the highest success rate.

Results: Complete IBM Data Recovery Success

Thanks to our strategic approach and advanced toolkit, our team was able to recover data from IBM Storwize DS3300 with a success rate exceeding 99%. We restored all essential data, including structured files, business documents, and multimedia content.

The client was relieved and impressed by both the turnaround time and the scope of the recovery. What initially seemed like an irrecoverable failure turned into a successful recovery with no data loss—without any prior backups.

Your Data Security Is Our Priority

Data privacy isn’t optional. It’s our commitment. Our secure recovery process ensures your sensitive information stays protected from start to finish.

Trust in certified security. Start your recovery today! Call Now: 888.611.0737

Why Choose Our IBM Data Recovery Services?

Recovering data from enterprise storage systems like IBM Storwize is not a task for general IT support. It requires:

  • In-depth knowledge of IBM storage architecture
  • Specialized equipment for safe imaging and file reconstruction
  • RAID expertise across multiple configurations
  • Experience dealing with controller, firmware, and logical issues

At PITS Global Data Recovery Services, we bring all this and more to the table. Whether it’s IBM Storwize, IBM System Storage, or any custom SAN/NAS system, we deliver industry-leading IBM data recovery results.

Get a Free Consultation.

Our recovery experts are ready to assess your device and guide you through the safest path to recovery. Fill out the form to get started.

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Key Takeaways for Enterprises Using IBM Storwize

  • Always Backup: Even the most reliable systems can fail. Regular offsite and versioned backups are crucial
  • Act Fast: If a storage system fails, power it down and avoid further operations to prevent overwriting or corruption
  • Avoid DIY Fixes: RAID systems, especially those in IBM setups, require precision. Improper rebuilds can destroy metadata.
  • Choose a Trusted Data Recovery Company: Expert recovery from IBM systems demands a professional lab and skilled engineers.

Contact Us to Recover Data from IBM Systems

If your organization faces a similar situation and needs to recover data from IBM Storwize, DS3300, or any other IBM hardware, trust the experts at PITS Global. Our dedicated team will handle your case with care, confidentiality, and technical excellence.

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